If you have questions about your Pookifans account, payments, subscriptions, creator features, refunds, or technical issues, please contact our support team.
Email: pookifans@gmail.com
Business & Partnership Enquiries:
pookifans@gmail.com
Monday – Saturday
10:00 AM – 6:00 PM IST
Sunday: Closed
Our support team can assist with:
Account registration and login
Creator account support
Subscription questions
Payment and transaction issues
Refund and cancellation requests
Creator payout enquiries
Premium content access
Technical problems
Account-related concerns
Business and partnership enquiries
For payment-related enquiries, please include your:
Registered email address
Transaction ID
Transaction date
Amount paid
Description of the issue
Please do not send your full card number, CVV, password, or other sensitive payment credentials by email.
We aim to respond to support requests within 1–2 business days.
Response times may vary depending on the nature and complexity of the enquiry.
If you believe a user or creator has violated our Terms & Conditions or Creator Guidelines, please contact us with the relevant account information and details of the issue.
Email: pookifans@gmail.com
Pookifans
Build, Monetize, and Manage Your Own Creator Platform.